Privacy Policy

At Precision Turf, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. We are committed to protecting your privacy in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and comply with applicable requirements under Google policies, including those for Google Ads and Analytics.

1. What Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, address, and any other contact details you provide when you fill out forms (e.g., contact or quote request forms).
Device & Usage Data: IP address, browser type, device information, pages visited, and referring website. This data may be collected via cookies, Google Analytics, or similar tools.
Communication Data: Information from emails, contact forms, or phone calls for customer service and support.

2. How We Use Your Information

We use your information for purposes including:

Responding to your inquiries and providing quotes
Scheduling consultations or services
Improving our website and customer experience
Marketing and advertising (e.g., retargeting ads via Google or social media)
Legal compliance and record-keeping

3. Consent

By using our website or providing us with personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Disclosure of Information

We do not sell your personal information.

We may share your data with:

Service Providers: Such as website hosting, CRM tools, or advertising partners like Google Ads or Meta Ads.
Legal Authorities: If required by law or legal process.
Analytics Partners: For traffic and usage analysis (e.g., Google Analytics).

All third-party providers are required to comply with data protection standards.

5. Cookies and Tracking

Our website uses cookies to improve user experience and gather usage data.

Cookies help us understand how you use our site and allow us to personalize content or advertising.
You can control cookies through your browser settings or by visiting https://tools.google.com/dlpage/gaoptout to opt out of Google Analytics tracking.

6. Data Security

We implement appropriate safeguards to protect your personal information, including secure data storage, encryption, and access controls. However, no method of transmission over the internet is 100% secure.